Introduction:
Welcome to The Drake Group, a leading manufacturing company in Australia. We are committed to providing high-quality products and services to our valued customers. This Purchase Order and Payment Terms Policy outlines the guidelines and procedures for placing purchase orders and adhering to our payment terms.
Placing Purchase Orders:
All purchase orders must be submitted in writing via email or our designated procurement platform. Verbal orders will not be accepted.
Purchase orders must include accurate and detailed information, including product specifications, quantities, pricing, delivery address, and any other relevant details.
Purchase orders will be processed within 7 business days upon receipt, subject to product availability and our internal review process.
Any changes or modifications to purchase orders must be communicated in writing and approved by both parties before processing.
Payment Terms:
All purchases from The Drake Group are subject to a strict 30-day payment term from the invoice date.
Invoices will be issued upon shipment or completion of services. The invoice will include the total amount due, payment due date, and banking details for electronic fund transfers.
Payments can be made via electronic funds transfer (EFT) to the provided bank account. We do not accept cash or checks.
Late payments beyond the 30-day payment term will incur a late payment fee of 2% of the outstanding amount per week, starting from the first day after the payment due date.
In case of any disputes or discrepancies regarding invoicing or charges, please contact our Accounts Department at accountsreceiveable@thedrakegroup.com.au within 5 business days of receiving the invoice.
Non-Payment Collection:
Failure to remit payment within the specified 30-day payment term may result in a suspension of future orders until outstanding payments are settled.
Persistent non-payment or unresolved payment disputes may result in legal action to recover the owed amounts, along with associated legal and collection fees.
The Drake Group reserves the right to charge interest on overdue amounts at the official cash rate determined by the Reserve Bank of Australia per month, in accordance with Australian law.
Customer Support:
If you have any questions or require assistance related to purchase orders, invoicing, or payment terms, please contact our Finance Team at FinanceTeam@draketrailers.com. We are here to assist you and ensure a smooth procurement process.
Conclusion:
We appreciate your business and adherence to our Purchase Order and Payment Terms Policy. By maintaining clear communication and adhering to the specified payment terms, we can continue to provide you with outstanding products and services. Thank you for choosing The Drake Group of companies.
The Drake Group
